Last update: January 15th, 2019
Funkio is committed to assure that your personal data will only be used with the privacy statements. We take your privacy seriously because we at Funkio know you are extremely careful about how your personal information is used and shared.
To be more transparent, you hereby being affirmative and giving consent to collect, access, store and share your information in accordance with the below guidelines.
Let’s say you create an account on our services to build a chatbot, through the registration process and/or through your account settings, we may collect Personal Information such as, but not limited to, your name, email address, timezone, list of Facebook Pages you own.
That’s how we receive and store any information you willingly provide to us. Certain information may be required to register with us or to take advantages of some of our features.
We automatically collect data from your browser or device which may include your chatbot history, your IP address, geolocation data, the details of browser and/or device you’re using to access our services, cookie information etc. We collect these all data, specifically to use them for the customization of content that we think you might like, based on your onsite behaviour and usage patterns. We may also use it to improve our services, for feature enhancement and so.
Apart from this, you can always opt not to provide information to us, but some information may be needed to register with us, to communicate with chatbots, or to take advantage of some of our features. You may stop using the Services at the time of your choice, however your conversation logs from communications with the chatbots may remain in our records.
Data Protection: We strictly obey specified standards of Data Protection when we ask you to provide certain information by which you will be identified while using our Botchat services.
Data Storehouse: For administrative reasons data may be passed to and stored securely with the third party service providers.
Data for Our Services Only: We are committing that the data is being collected, stored or shared, with the sole purpose of the only services which we provide on Funkio.
Data Protection Register: Your data is only used for the purposes described in our entry point on Data Protection Register.
Data Holding Period: To be more trustworthy, we hold your personal data till the moment it’s needed or necessary. Once the data is no longer needed it is deleted from our stacked files.
We abide to act of privacy and keeping that in mind we never send bulk unsolicited messages or any interactions which might become the cause of irritation or disturbance for our customers.
We may contact to existing customers by any suitable means regarding to our product or service update - All with the customers willingness.
if you don’t agree with the updated policies, you are free to reject them, unfortunately that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Policy is effective, that means you agree to all of the changes.
As your data is our valuable asset, so we assured you, we aren’t in any business of selling, renting or even exchanging of any information.
We at Funkio, process the personal information on behalf of other data controllers, for instance, while rendering services to the customers located in the EU on behalf of a data processing agreement, we process the personal information in the capacity of a data processor.
In the context of rendering our Services, we may collect some information about you. This information customarily includes the following:
At the time of account creation: Your name, email address, time zone and a Facebook user id as long as your privacy settings permit access to these pieces of information.
If you have connected your Facebook page with us to avail our service then we will be storing the following details of that Facebook profile.
Facebook: page id, page public profile, page name, page category as long as your privacy settings permit access to these pieces of information.
We implement a variety of security measures to maintain the safety of your personal information when you use our Services. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
When someone visits www.funkio.io, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not personally identify anyone.
We are using Google Analytics and Facebook pixels on our website to track visitors activity for better enhancement and usability of our website.
We are using Hetzner services to store all our customers' data.
If anyone uses our Product or Service: We are storing cookies through our extension and script. This cookies are not storing an individual’s personal information and is only used to track a user’s behaviour.
We want you to understand your rights and choices regarding how we may use your personal information.
Depending on how you use your information, these rights and choices may include the following:
Please note that this Policy does not cover personal information you provide to our clients when using chatbots created with the use of our Services that are located on our clients’ websites, as we do not control the means and purposes of such personal data processing as defined in Article 4(7) of the GDPR. Typically, our clients, who are owners of chatbots created through our Service will be able to collect your conversation history with the client’s chatbot, and the information contained in your public social media profile, such as your name, your avatar photo, your time zone, your gender, your language settings, and any other information you provide through the said chatbot. Our clients may also use third-party product integration to receive and process the personal information you may have provided. Please consult our clients’ privacy policies for such data processing activities.